CurviatexFreshworks
Sync LinkedIn activity with Freshworks. Connect the two with Curviate’s webhooks and API, then build the flow you need.
What is Freshworks?
Freshworks makes business software for customer support, sales CRM, IT service management and marketing, including Freshdesk and Freshsales. Small and midsize businesses use it.
Visit freshworks.comHow Freshworks works with Curviate
Curviate brings LinkedIn into Freshworks: replies become items your team can act on, accepted invitations show up where work happens and Motion outcomes land next to them. Connect the two through n8n, Make or Zapier.
Events outmessage.receivedconnection.acceptedenrollment.finishedActions inadd contactsstart a MotionWhat you can build
Three flows teams set up first. Each one takes a few minutes.
Replies become items
A LinkedIn reply creates an item in Freshworks with the message and the sender.
message.received
Accepted invites, followed up
When someone accepts your invitation, Freshworks gets an item so nobody forgets the next step.
connection.accepted
Outcomes next to the work
When a contact finishes a Motion, the outcome is added to their item in Freshworks.
enrollment.finishedSet up Freshworks with Curviate
Everything runs on two things Curviate gives every account: signed webhooks out and a REST API in.
- 1
Copy your Curviate API key
In the Curviate dashboard, open Settings, then API & Webhooks, and copy your key.
# keep it in your tool's credentials, never in plain text
CURVIATE_API_KEY=cvt_live_••••3f9a - 2
Connect Freshworks to your automation
Sign in to Freshworks inside n8n, Make or Zapier, or create an API key in Freshworks if you write your own code.
- 3
Send Curviate events to it
Point a Curviate webhook at an n8n, Make or Zapier webhook trigger, or at your own endpoint. Each webhook covers one source:
messagingfor replies,userfor accepted invitations,motionfor Motion outcomes,account_statusfor account alerts.curl https://api.curviate.com/v1/webhooks \
-H "Authorization: Bearer $CURVIATE_API_KEY" \
-d '{
"source": "messaging",
"events": ["message.received"],
"account_ids": ["acc_…"],
"request_url": "https://hooks.zapier.com/hooks/catch/…"
}' - 4
Write to Freshworks
Add the Freshworks step your tool offers, such as creating or updating a item, and map the fields from the Curviate event.
# what your tool receives
{ "event": "connection.accepted",
"data": { "account_id": "acc_…", "occurred_at": "2026-10-17T09:12:00Z", … } } - 5
Send Freshworks items into a Motion
Trigger on a change in Freshworks, then add each person to Curviate and start your Motion.
# add the person as a contact
POST https://api.curviate.com/v1/contacts
{ "linkedin_url": "linkedin.com/in/lenaweber", "first_name": "Lena" }
# start your Motion for them
POST https://api.curviate.com/v1/motions/mot_…/contacts
{ "contact_ids": ["con_…"] }
Events you can use
message.receivedA LinkedIn message or InMail arrivedconnection.acceptedSomeone accepted an invitation you sent through Curviateenrollment.finishedA contact finished a Motion, with the reasonmotion.signalA Motion reached a step you marked to notify youpost.publishedA scheduled post went liveaccount.reconnect_neededAn account needs to sign in againActions you can call
POST /v1/contactsAdd or update a contactPOST /v1/motions/{id}/contactsStart a Motion for contactsPOST /v1/{account_id}/chats/{chat_id}/messagesSend a messagePOST /v1/enrollments/{id}/signalTell a waiting Motion to continueGET /v1/{account_id}/companies/{identifier}Read a company pageQuestions about Curviate x Freshworks
Do I need a developer?
No. n8n, Make and Zapier all have Freshworks steps, so you can connect the two without code.
Which events can reach Freshworks?
Messages, accepted invitations, published posts, account status changes and every step of a Motion.
Can Freshworks start a Motion?
Yes. Any item with a LinkedIn profile URL can become a contact and join a Motion in the same flow.
More productivity and support
Connect Freshworks today.Free for 7 days.
Create your API key, point a webhook at Freshworks and run your first flow.