CurviatexIntercom
Show LinkedIn details in Intercom. Connect the two with Curviate’s webhooks and API, then build the flow you need.
What is Intercom?
Intercom is a customer service platform with a messenger, help desk and an AI agent called Fin. Support and customer success teams use it to handle conversations.
Visit intercom.comHow Intercom works with Curviate
Curviate brings LinkedIn into Intercom: replies become items your team can act on, accepted invitations show up where work happens and Motion outcomes land next to them. Connect the two through n8n, Make or Zapier.
Events outmessage.receivedconnection.acceptedenrollment.finishedActions inadd contactsstart a MotionWhat you can build
Three flows teams set up first. Each one takes a few minutes.
Replies become items
A LinkedIn reply creates an item in Intercom with the message and the sender.
message.received
Accepted invites, followed up
When someone accepts your invitation, Intercom gets an item so nobody forgets the next step.
connection.accepted
Outcomes next to the work
When a contact finishes a Motion, the outcome is added to their item in Intercom.
enrollment.finishedSet up Intercom with Curviate
Everything runs on two things Curviate gives every account: signed webhooks out and a REST API in.
- 1
Copy your Curviate API key
In the Curviate dashboard, open Settings, then API & Webhooks, and copy your key.
# keep it in your tool's credentials, never in plain text
CURVIATE_API_KEY=cvt_live_••••3f9a - 2
Connect Intercom to your automation
Sign in to Intercom inside n8n, Make or Zapier, or create an API key in Intercom if you write your own code.
- 3
Send Curviate events to it
Point a Curviate webhook at an n8n, Make or Zapier webhook trigger, or at your own endpoint. Each webhook covers one source:
messagingfor replies,userfor accepted invitations,motionfor Motion outcomes,account_statusfor account alerts.curl https://api.curviate.com/v1/webhooks \
-H "Authorization: Bearer $CURVIATE_API_KEY" \
-d '{
"source": "messaging",
"events": ["message.received"],
"account_ids": ["acc_…"],
"request_url": "https://hooks.zapier.com/hooks/catch/…"
}' - 4
Write to Intercom
Add the Intercom step your tool offers, such as creating or updating a item, and map the fields from the Curviate event.
# what your tool receives
{ "event": "connection.accepted",
"data": { "account_id": "acc_…", "occurred_at": "2026-10-17T09:12:00Z", … } } - 5
Send Intercom items into a Motion
Trigger on a change in Intercom, then add each person to Curviate and start your Motion.
# add the person as a contact
POST https://api.curviate.com/v1/contacts
{ "linkedin_url": "linkedin.com/in/lenaweber", "first_name": "Lena" }
# start your Motion for them
POST https://api.curviate.com/v1/motions/mot_…/contacts
{ "contact_ids": ["con_…"] }
Events you can use
message.receivedA LinkedIn message or InMail arrivedconnection.acceptedSomeone accepted an invitation you sent through Curviateenrollment.finishedA contact finished a Motion, with the reasonmotion.signalA Motion reached a step you marked to notify youpost.publishedA scheduled post went liveaccount.reconnect_neededAn account needs to sign in againActions you can call
POST /v1/contactsAdd or update a contactPOST /v1/motions/{id}/contactsStart a Motion for contactsPOST /v1/{account_id}/chats/{chat_id}/messagesSend a messagePOST /v1/enrollments/{id}/signalTell a waiting Motion to continueGET /v1/{account_id}/companies/{identifier}Read a company pageQuestions about Curviate x Intercom
Do I need a developer?
No. n8n, Make and Zapier all have Intercom steps, so you can connect the two without code.
Which events can reach Intercom?
Messages, accepted invitations, published posts, account status changes and every step of a Motion.
Can Intercom start a Motion?
Yes. Any item with a LinkedIn profile URL can become a contact and join a Motion in the same flow.
More productivity and support
Connect Intercom today.Free for 7 days.
Create your API key, point a webhook at Intercom and run your first flow.